How it works

Step one


 A Radius Connect 24 personal alarm is a discreet, quick and reliable device which provides the user and their family with the peace-of-mind of knowing that someone is always there to help.

Step two


 If you have a fall, feel ill or need some assistance, you only have to press the button on your device to connect with our 24/7 response centre, where one of our friendly and efficient call advisors will take your call.

Step three


 Our call advisor will know your name, address and any health or home circumstances you have shared. This information helps us provide the support you need in an efficient and friendly manner.

Step four


 They'll be able to speak with you and provide reassurance and peace of mind. If needed they will call your nominated contacts such as a neighbour, family member or the emergency services if you need further assistance.