We are formerly known as Fold Telecare. We have been providing telecare services across Northern Ireland and Republic of Ireland for over 25 years and are proud of our reputation for providing excellent customer services and efficient, quality processes for our service users and corporate customers.
We are accredited to the Telecare Services Association (TSA) and have achieved the Quality Standards Framework for Technology Enabled Care Service Providers.
Our experience of working within the social housing, care and support and health care services enables us to tailor solutions which not only meet the needs of service users but provide efficiencies and reassurance for the commissioning organisations and partners.
We keep up to date with industry trends and advances in technology enabled care so that we can explore and adopt new technological solutions for our service users.
As a leading provider of technology-enabled care and support service in Ireland, we strive to deliver an exceptional service beyond the expectations of our customers.
We decided to use radius as a piece of mind for 'Nan' it was so simple to order install and Roma couldn't do enough to help us! Excellent Professional Caring staff Thank you
"Their personal alarm system is a super concept giving great peace of mind to all involved with its use. The watch is simple and user friendly and easy to wear making it ideal for customers like my dad who is struggling with Alzheimer’s disease. I cannot praise the backup team enough who have been very efficient and ever helpful, caring, understanding and supportive whenever I have had need to contact them. Thank you. Would definitely recommend if you or a family member needed this comfort knowing it’s there all the time."view case study
Great customer care. Excellent rates. Easy set up by technician. Peace of mind. Highly recommend.
It's really useful because if something goes wrong and I'm unconscious and can't answer the call then my daughter will be alerted asap.
These calls has given me the confidence to stay home with the knowledge that help is at hand if needed. It's helped take away the fear of living alone which can sometimes be a lot.
It's reassuring for my wife as she hears my own voice voice on the calls. We use it for check-ins when I'm not there & medication reminders every day. Received great help/customer service from the Familycall team.
It means everything to her and it provides her with the reassurance that if anything goes wrong she can press the button and someone will be on hand to answer her call 24 hours a day 365 days a year.view case study
Dad loves that it's my own voice and not some random persons + it's great that you can trial it for free to understand if it's something which would be useful
Highly recommend Radius Connect24. All my contact was done via email and all emails dealt with very swiftly. Good to know my elderly mum has now her wrist pendant and help is at hand if need be.
I have only this week registered with Radius and have never had to use it. My son did the installation and said it was very simple. We did the test check and everything was approved. The lady we dealt with was very helpful.
Took less that 2 mins to get set-up and love that I get a notification everyday so I know mum's okay - Peace of mind when shes on on her own.